1 TO 1 EXCHANGE PROGRAM

ENJOY 1 TO 1 EXCHANGE WARRANTY FOR ONE YEAR

Peace of mind with one year replacement warranty insurance. All VIZON’s customers are entitled for a 1 to 1 exchange for every product (except accessories) for one year. We will replace the faulty unit with a brand-new unit instead of repairing it. If the product is discontinued, VIZON reserved the right to replace with a similar model.

Terms & Conditions

i. Customers are required to register for warranty before submitting a claim.
ii. This warranty does not cover damages resulting from misuse, natural disasters or accidents.
iii. Complete set including all accessories should be returned in order to be entitled for replacement.
iv. Replacement lead time may be longer in the event of stock shortages due to unforeseen circumstances.
v. Customers are required to submit a claim here.

VIZON reserves the right to reject any claims if the T&C are not met.

SUBMIT A CLAIM

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